Know-how
Strategy, Transformation & AI Consulting
We design tomorrow’s business models today. We create smarter, more profitable customer experiences. We accelerate operational performance and efficiency while tranforming technology foundations and delivery matrix.
Business Model & Strategy
Design of new services and go-to-market model ; AI / agentic strategy and roadmap development ;
Technology-enabled business model reinvention ; Due diligence including assessment of AI impact and value creation potential.
Technology-enabled business model reinvention ; Due diligence including assessment of AI impact and value creation potential.
Performance & Change
Operational performance and efficiency improvement ; Industrial performance and product excellence (PLM) ; Customer service and customer experience performance ; Lean transformation powered by Data & AI ;
Sustainable change management and workforce adoption.
Sustainable change management and workforce adoption.
Technology, Data & AI Transformation
AI-native delivery model design and transformation ; IT organization, delivery factory, and software delivery performance ; Technology strategy and roadmap development.
Augmented Customer Value (ACV)
Automation and amplification of every marketing lever through our 27 AI agents (acquisition, analytics & CRO, customer experience, customer engagement) ; Enhanced customer conversion and retention for e-commerce platforms through augmented intelligence.
Product Ownership in the Age of Agentic AI
Product strategy, design and governanc ; Design and deployment of AI agent roadmaps ; Augmented Product Management for AI-driven delivery models ;
More effective orchestration of SAFe Agile Release Trains.
More effective orchestration of SAFe Agile Release Trains.
Annual Barometer
Creation of the Digital Transformation Barometer with around a hundred of our customers
Design, business, product & brand
We design products, brands and experiences that perform for humans and for AI agents alike. We equip your teams to own these assets and keep them alive. We run all four phases of the cycle, from strategic framing to live production, with the same team end to end.
Augmented AI Agents
AI agents deployed across your agency
engagements: ideation, branding, brand platform, design, strategy, user testing, proto-personae;
proprietary agentic forge; supervised by a senior UX, fifteen years.
engagements: ideation, branding, brand platform, design, strategy, user testing, proto-personae;
proprietary agentic forge; supervised by a senior UX, fifteen years.
AI.commerce
E-commerce built for humans and for buying
agents; business model and AI strategy;
composable AI-ready architecture; dual human-agent UX/UI; continuous performance across CRO, SEO/GEO, activation, retention.
agents; business model and AI strategy;
composable AI-ready architecture; dual human-agent UX/UI; continuous performance across CRO, SEO/GEO, activation, retention.
Website & application redesign
Full redesign or creation, from framing to run; business case; information architecture and UX; UI
design and design system; web and native mobile development; system integration; supported go-live.
design and design system; web and native mobile development; system integration; supported go-live.
Embedded product designerer
Product designers embedded in your squads at sprint pace; reinforcement or lead; discovery, UX framing, design, delivery; solo, duo or studio mode
with UX writer, UI, research.
with UX writer, UI, research.
Design system
Design system as the infrastructure behind AI
factories; asset audit; Figma components, tokens,
documentation; design-dev sync through Storybook;
governance; adoption by human teams and AI factories.
factories; asset audit; Figma components, tokens,
documentation; design-dev sync through Storybook;
governance; adoption by human teams and AI factories.
Accessibility & EAA
EAA compliance (June 28, 2025); RGAA and
WCAG audit prioritised by risk; hands-on fixes on live projects; team training; conformity declaration;
sector conferences.
WCAG audit prioritised by risk; hands-on fixes on live projects; team training; conformity declaration;
sector conferences.
Branding & brand platform
A brand platform that holds ten years, kept alive by your teams; vision and strategy; identity and brand
guidelines; internal adoption tools, from creative briefs to HR.
guidelines; internal adoption tools, from creative briefs to HR.
Artificial Intelligence & Data
Data is a strategic asset. AI can amplify its value. We implement the tools to unlock this potential.
Diagnosis & implementation of a Data/AI roadmap
Maturity and potential assessment, understanding processes, ecosystems, existing IT, and business operations, Data/AI roadmap, execution.
AI & Agent-Based Systems
From consulting to industrialization: process optimization with AI; development of AI-based services; context engineering.
Analytics & BI
Development and optimization of BI services. Migrations from legacy platforms and tools. AI for analytics.
Process Automation
Automation of deterministic tasks and more complex processes, leveraging AI: development (code/no-code), RPA industrialization.
Data Product Design
Definition and integration of data products (Data as a Service), aligned and governed within a "data mesh" framework. Focus on data quality.
Data Engineering
Design and support for the deployment of robust and scalable data architectures to transform informational assets.
Technology & Architecture Expertise
We help decision-makers make the right technology choices and support them in evolving AI-driven delivery models to foster growth and secure investments (web/DXP, mobile, e-commerce, business information systems).
Technology audit & consulting
Architecture and code audits, scoping, technology selection, integration of new AI tools, accessibility compliance, and Green IT considerations.
Enterprise architecture, definition, & deployment of functional and application architectures
Design and optimization of technical and application architectures.
Organizational transformation, particularly AI-driven
Assessment and evolution of IT organization and performance, as well as AI-accelerated delivery models.
Transition to Cloud, DevSecOps, SysOps, & LLMOps strategies
Audit and consulting, strategic planning, cloud migration, XaaS, through to full operational implementation.
AI-Enhanced Application Management & Software Development
We use AI as an accelerator at every stage of our projects to deliver faster, improve reliability, and maximize project ROI.
Efficiency audits
Assessment of application portfolios and delivery processes to identify operational efficiency levers.
Application portfolio management
Support for teams (build, run, test) to ensure business continuity and improve financial efficiency (AI-driven industrialization, EU/non-EU nearshore).
Legacy IT modernization
Redesign of critical architectures to remove barriers to business agility.
Digital Factory management
Setup, scaling, and optimization of digital factories (Product operating model) to industrialize value creation.
Application development
Digital applications and business systems across multiple areas of expertise (CMS/DXP, front-end, back-end, native and cross-platform mobile, APIs, e-commerce, etc.).
Design &development of e-commerce platforms
Strong business expertise, integration of best-of-breed solutions within composable architectures, AI-accelerated delivery.
Operational maintenance
Corrective, evolutionary, preventive, and adaptive maintenance to ensure the availability and performance of critical systems.
AI-Enhanced Testing Factory
Within our Testing Factory, software quality is a direct driver of customer satisfaction and business risk reduction.
Definition of testing strategy
Audit, scoping, and definition of testing procedures (processes, automation, RGAA accessibility compliance, AI).
Device testing
Multi-device testing (mobile devices, kiosks, etc.).
Functional testing
Automated, performance, and security testing (including AI systems), and implementation of industrialized third-party application testing.
Customer Relationship & Contact Center Optimization
We enhance all customer relationship and CTI/contact center systems to improve user experience and maximize team efficiency.
Assessment & recommendations
Audit and consulting tailored to business challenges and sovereignty requirements.
Multi-platform expertise
Deployment and integration of CTI solutions.
Integration of Salesforce applications
Our certified multidisciplinary team implements the solutions of this world-leading software publisher that adapts to your requirements for greater performance and flexibility on a daily basis.
Consulting services & scoping of Salesforce solutions
Audit, assessment of ROI and the implementation of the various cloud services
Multi-cloud expertise
Implementation and integration of Salesforce clouds (Sales, Service, Experience, Marketing, Pardot, Commerce, Platform) and Data360.
Maintenance & support
Reversibility, training, progressive and corrective management of the various platforms
Agentforce
Identification of AI agent-based use cases, implementation of pilots, scaling up, and orchestration of agents.
Integration of ERP, Billing, & API Applications
We support our clients from upstream consulting, auditing, and framing, all the way to the operational implementation of various "next-generation" publisher solutions. We also manage the maintenance and support of these solutions.
Operational & financial management solutions (CRM-ERP)
Reinforced partnership on Akuiteo and Cegid solutions
Order-to-cash solutions
Teams qualified for Opencell, Stripe, and Zuora, supported by multi-sector servicilization projects
API Management solutions
Teams certified on MuleSoft, WSO2 and Talend
Cybersecurity
For the management of digital risks, we use an approach combining cybersecurity consulting and expertise via our business arm Imineti by Niji.
Audit
Intrusion tests, configuration audits, architecture audits, organizational and physical audits, preparation for CNIL inspections
Governance
IT security policy, risk management, coaching of IT Security Manager and Data Protection Officer
Crisis management
Set-up of a crisis unit, situation simulation, awareness-raising, training
Certification
Our PASSI and PACS qualifications, issued by ANSSI, demonstrate our ability to support sensitive environments with a high level of requirement
Qualiopi certified training courses
Our services sometimes call for a sharing or even a transfer of knowledge via training courses. We are a Qualiopi certified training organisation, a guarantee of excellence and quality.
Tailor-made offers
We listen to our clients and develop specific training courses, adapted to their context and organisation.
A wide range of expertise
In line with our different areas of expertise, our training courses cover a wide range of functional, technological, methodological and organisational topics.
Certified training courses
We are a Qualiopi-certified training organisation, a national quality standard for actions contributing to the development of skills. Our interventions can be financed by the OPCO.